Jujumood Exchange and Return Policy
Exchange and Return Conditions:
- Exchange or return is only applicable in the case of manufacturing defects, which must be reported within 3 days of purchase.
- A purchase receipt must be presented as proof of the transaction.
Products Not Covered Under Warranty:
- The warranty does not cover plated products, leather items, or damage caused by misuse.
Maintenance Service:
- For external maintenance needs, the product warranty must be provided.
- Maintenance procedures may take between 4 to 6 months.
Usage Guidelines to Preserve Products:
- Avoid exposing accessories to chemicals whenever possible.
- Clean accessories regularly with a soft cloth to maintain their shine and prevent discoloration.
Contact and Inquiries:
For inquiries or to submit maintenance requests, please contact us via WhatsApp at:
+966554774299
Thank you for your understanding, and we hope you enjoy a delightful shopping experience with Jujumood!
